Job Openings: Member Services Assistant (P/T), Volunteer Services Associate
Internship Opportunities
Read our Monthly Newsletter: March Center News 
Read our 2007 Annual Report
See event photos from 2008 ICNY Immigrant Heritage Week Celebrations
ICNY staff member Anna Petelka honored by city
ICNY staff member Anna Petelka honored by city
On April 18, the International Center’s Conversation Partner Coordinator, Anna Petelka, was honored by the Department of Youth and Community Development and the Mayor’s Office of Immigrant Affairs as part of Immigrant History Week celebrations. The ceremony, held at the Federal Hall Rotunda, honored thirty-seven immigrants from throughout New York City for outstanding achievements.
An immigrant herself, Anna joined the International Center to learn English when she arrived in the City from Poland in 1984. Shortly thereafter, Anna became an employee at the Center and has been matching members with volunteer partners ever since. At an average of 2,000 partnerships each year, Anna has connected partners to form more than 40,000 partnerships!
The manner in which she conducts her work — with a smile, ease, and creativity — deserves recognition, as does her enormous contribution to improving the lives of New York’s immigrants by partnering them with committed volunteers.
Of Anna’s recognition, Mira Erickson, Director of Programs, said, “I cannot think of anyone more deserving. Anna’s work ethic is exemplary. She is well known for her commitment, extraordinary resourcefulness, and unique efficiency. Her good counsel and her compassionate and affectionate nature are a gift to all of us who work with her at the Center. But beyond that, it is her generosity of spirit that touches and enriches the lives of the thousands of newcomers and volunteers whom she brings together every day of the year in a joyful and seemingly effortless manner.”
Anna said that receiving the award was especially moving because of the love she received from the International Center staff, many of whom attended the ceremony. Although Anna has always been good at matching people, she believes that the key to her success is the attitude she brings to the job. “I like people in a genuine way and no matter my mood, I always treat people the way I want to be treated. I like to be helpful. I believe that no matter how small the help you give someone, it has the potential to make a permanent uplifting impact on their lives.”
We at the International Center know that Anna uplifts our spirits and makes us smile everyday! Congratulations Anna!
Member Services Assistant (Part-time)
Posted: 5/23/2008. Updated: 7/21/08.
Responsibilities:
The Member Services Administrative Assistant supports the Member Services Associate with member intake and data management, ensuring smooth coordination with the Front Desk and Member Services staff.
Reports to: Member Services Associate
I. Data Entry & Cash Sheet Maintenance
Enter the administrative records of all new ICNY Members into the database on a daily basis
-Transcribe daily Cash Sheet into an Excel format
- Reconcile cash sheets with receipts books and daily database Membership reports on a daily basis
II. Registration & Paperwork
- Conduct 1 member orientation session each week: screen prospective members for English proficiency, lead tours of the Center, provide information about the Center’s programs and policies, and register members who are interested in joining the Center
- Provide registration assistance to the Front Desk and Member Services staff as needed
III. Membership inquiries, Internet Membership Applications & Front Desk
- Check membership email daily: process applications received via internet, respond to email inquiries, schedule prospective members for orientation appointments
- Staff the Front desk in conjunction with job duties to ensure smooth coordination in the orientation, registration, and data management of all ICNY members
Qualifications:
- College degree preferred.
- 1-2 years office administration experience desired.
- Working knowledge of Outlook, Word, Excel and Microsoft Access required.
- Demonstrated data entry experience.
- Strong attention to detail.
- Highly organized and flexible.
- Strong interpersonal and communication skills.
- Familiarity with or interest in issues relevant to immigrants and newcomers to the United States.
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Motivated and interested in learning within a high-energy, fast-paced, multi-cultural environment.
How to apply:
Please send resume and cover letter as soon as possible and no later than June 9, 2008, to Mary Beth Holman, Director of Outreach & Recruitment, at:
mbholman@intlcenter.org
or
The International Center in New York
50 W. 23rd Street, 7th floor
New York, NY 10010
Must include “Member Services Assistant” in the subject line.
Part-time position: 20 hrs/week. (Flexible schedule within our hours of operations: Mon-Fri., 10 AM – 8 PM, and Sat. 9:30 AM-3:30 PM. Morning schedule preferred.)
Desired start date: ASAP.
EOE.
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Volunteer Services Assistant (Part-time)
Posted: 5/23/2008. Updated: 7/21/2008.
This position is now filled.
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Volunteer Services Associate (Full-time)
Posted: 6/2/2008. Updated: 7/21/2008.
Responsibilities:
The Volunteer Services Associate manages all facets of the administration, management, and development of the Center’s volunteer program, and supports the Outreach and Recruitment Director with volunteer recruitment efforts.
Reports to: Outreach and Recruitment Director
I - Volunteer Intake
1. Volunteer Recruitment, Outreach & Communication:
- Handle emails and phone calls from prospective volunteers
- Maintain, optimize, and search for new online referral sources
- Work on special projects with Director of Outreach and Recruitment
2. Volunteer Screening, Orientation & Placement:
- Review and respond to approximately 800-1000 volunteer applications per year
- Interview, screen and place approximately 600 prospective volunteers per year
- Manage pool of volunteer interviewers (schedule, payment, etc.)
- Oversee volunteer placement process (training and identification) handled by Volunteer Services Assistant
II. Volunteer Retention & Community Building
1. Communications:
- Provide support to and interact with ICNY volunteers daily
- Conduct and supervise follow up and appreciation activities
- Manage and improve internal communications with and among volunteers (including monthly e-newsletter, volunteer-related website pages, volunteer feedback)
- Design and conduct volunteer satisfaction surveys as necessary
2. Event Planning:
- Plan and execute Volunteer Appreciation Week events in April-May, as well as other appreciation events year-round
- Recruit, train, and supervise event planning interns
III. Volunteer Services Department Administration, Management, and Reporting
1. Administration & Management:
- Handle day-to-day administration of the Volunteer Services Department
- Supervise Volunteer Services Administrative Assistant (P/T)
- Recruit, train, and supervise administrative interns and volunteers
2. Tracking & Reporting:
- Manage volunteer database
- Maintain and improve existing volunteer tracking system
- Design and manage reporting systems
- Draft reports to ICNY’s Executive staff and Board of Directors
- Implement volunteer section of ICNY’s Strategic Plan and track records
IV. Additional Responsibilities
- Manage Theater Desk volunteers
- Work on special projects as needs arise
Qualifications:
- College degree.
- 2-3 years office administration experience desired.
- Working knowledge of Word, Excel and Microsoft Access required as well as knowledge of or willingness to learn Dreamweaver.
- Strong attention to detail.
- Highly organized and flexible.
- Ability to juggle multiple projects and work with a large volunteer corps.
- Strong interpersonal and communication skills.
- Strong data management skills.
- Volunteer management experience a plus.
- Familiarity with and interest in issues relevant to immigrants and newcomers to the United States.
- Motivated and interested in learning within a high-energy, fast-paced, multi-cultural environment.
How to apply:
Please send resume and cover letter by July 31, 2008 to Emilie Bouvier, Volunteer Services Associate at:
ebouvier@intlcenter.org
or
The International Center in New York
50 W. 23rd Street, 7th floor
New York, NY 10010
Must include “Volunteer Services Associate” in the subject line.
Full time position. Salary: Low 30's. Full benefits. EOE.
Desired start date: September 2008.
No internship opportunities at this time.
General Inquiries:
Send cover letter and resume to:
Beverly Brown Ruggia
The International Center in New York, Inc.
50 West 23rd Street, 7th Floor
New York, NY 10010-5205;
or email: hricny@intlcenter.org